Refund Policy
Refund Policy
We want you to love your Suge Scents experience.
Returns
Due to the nature of fragrance products, all sales are final. We cannot accept returns or exchanges once a product has been shipped.
Refunds
Refunds are only issued if an order arrives damaged, incorrect, or defective. Claims must be made within 14 days of delivery with proof (photos or video). If approved, you'll be automatically refunded on your original payment method within 10 business days.
Cancellations
Orders may be canceled within 12 hours of purchase. If they have not yet shipped, please contact us at contact@sugescents.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Contact Us
For any questions about your order or our policies, reach out at contact@sugescents.com.